Affinity Forums & FAQ

Can I get my money back if I'm not satisfied with my Serif purchase?

Does Serif have a satisfaction guarantee? Can I return products to Serif? Will I get refunds from Serif? Does Serif have a money-back guarantee?
Knoji Staff asked this on Jan 5, 2018 Posted in Affinity0 answers
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Can I try Serif for free?

Is there a free trial for Serif? Do I need a credit card to try out Serif? Is there a way to try out Serif for free?
Knoji Staff asked this on Dec 20, 2017 Posted in Affinity0 answers

Is Serif a legitimate service?

Is Serif legit? Is Serif safe to use? Is Serif a secure service? Is Serif trustworthy?
Knoji Staff asked this on Dec 20, 2017 Posted in Affinity0 answers

Is Serif worth it?

Is Serif worth the money? Does Serif deliver good value for the price?
Knoji Staff asked this on Dec 20, 2017 Posted in Affinity0 answers

Is Serif free?

Is Serif free to use? Are there fees, membership or subscription for Serif? Is Serif free to join? How much does Serif cost?
Knoji Staff asked this on Dec 20, 2017 Posted in Affinity0 answers

Does Serif offer discounts to military families and veterans?

You can check this page for more information about Serif's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offe...
Knoji Staff answered this on Jun 29, 2017 Posted in Affinity1 answer — Last reply 8 months ago

What is Serif's return / refund / exchange policy?

Serif's 30-day money back guarantee allows customers to return their products if they are not satisfied with them. Customers must call Serif's customer support team within 30 days after purchase to get a complete refund.  You must uninstall the product to receive your refund.
Amy Russell answered this on Apr 29, 2013 Posted in Affinity1 answer — Last reply 63 months ago

Does Serif accept debit cards or personal checks?

Serif does not accept payments from personal checks. However, they accept payments from payment cards like Visa, American Express, MasterCard and Discover. If you have a debit card, make sure that it has a Visa or MasterCard logo. For more information about the topic, just visit the source URL prov...
TinTinB answered this on Nov 27, 2012 Posted in Affinity1 answer — Last reply 68 months ago

What are Serif's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

What are Serif's shipping rates and policies? Do they ship internationally? Do they ship on time?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

Where can I find Serif's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

How much traffic does Serif's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

How trustworthy is Serif? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

Where is Serif located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

What products and services does Serif sell / offer?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 76 months ago

Does Serif ship internationally? Which countries do they ship to?

Yes, Serif does ship products to international countries. However, shipping is only applicable to the physical version of the product. Serif offers a flat shipping rate of 5.95 sterling pounds. The countries eligible can be viewed during the checkout process. For more information about the topic, j...
TinTinB answered this on Nov 27, 2012 Posted in Affinity1 answer — Last reply 77 months ago

Does Serif accept PayPal?

No, Serif does not accept payments from PayPal. The only payment methods available are payment cards. However, there is no specific information if these cards are credit or debit cards. The payment cards available are Visa, American Express, MasterCard and Discover. For more information about the t...
TinTinB answered this on Nov 27, 2012 Posted in Affinity1 answer — Last reply 77 months ago

What are Serif's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 77 months ago

What are sites / companies similar to Serif? How do they compare?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 77 months ago

What are the main advantages / key differentiators of Serif?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 77 months ago

What products and services does Serif sell / offer?

answered this on Dec 31, 1969 Posted in Affinity1 answer — Last reply 77 months ago

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